The Social Pup – Puppy Program Terms & Conditions
Welcome to The Social Pup’s 30-Day Puppy Program! We’re thrilled to help your puppy start their journey toward confidence, social skills, and a lifetime of happy daycare visits. Please read the following Terms & Conditions carefully before enrolling:
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Eligibility
* Puppies must be 6 months or younger at the time of registration and purchase.
* All participants must have completed their final round of vaccinations (Rabies, DHPP, Bordetella).
* A successful Meet & Greet is required before enrolment to ensure your pup is a good fit for group
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Program Duration
* The 30-day program begins on the date of purchase.
* Visits can be as short as 1 hour or a full day.
* The pass expires after 30 calendar days—unused days do not roll over.
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One-Time Purchase.
* Each puppy may participate only once.
* If you welcome another puppy into your home, they are eligible for the program.
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Attendance Requirements
* Puppies in the Daycare + Training or All-Inclusive Pass must attend Tuesdays and Thursdays for training sessions.
* Missing these days may result in fewer training sessions; make-ups or substitutions are not provided.
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Grooming (All-Inclusive Pass Only)
* Includes two grooming services (Puppy Intro, Bath & Tidy, or Full Groom).
* Grooming appointments must be booked and completed within 30 days of program start.
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Refunds and Credits
* The program is non-refundable.
* If a puppy is deemed unsuitable for the Puppy Program, a credit may be issued toward future services or retail.
* Program is not available for transfer to another client/dog.
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Health and Safety
* Owners must disclose any known health or behavioural concerns before participation.
* Puppies must remain up-to-date on vaccinations throughout the program.
* The Social Pup reserves the right to implement mandatory naps/time outs for puppies who show signs of tiredness and/or over-stimulation.
* The Social Pup reserves the right to remove any puppy showing signs of illness or unsafe behaviour.
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Post-Program Offers
* At the end of the 30 days, participants receive an exclusive discount on future daycare packages.
* Discount offer subject to change at discretion of The Social Pup.
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By enrolling in the Puppy Program, you agree to these Terms & Conditions, ensuring a safe, fun, and positive experience for your pup.
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