Our air conditioner is still broken and as such we are taking measures to ensure comfort for the pups in daycare and staff who care for them.
Please read our updated FAQs below.
Q: How many dogs will you accept?
A: 15 max: 8 small dogs – 7 large dogs
Q: My dog is on a regular schedule (i.e. M/W/F), what if I want to cancel (until the air conditioning is fixed)?
A: We totally understand your pup may be more comfortable at home in air conditioning. We will cancel the days you don’t want but maintain your dog’s spot for the future. We ask that you please advise us ASAP so that we can open spots if necessary.
Q: How will I know when your daycare has reached capacity?
A: We will black-out the date in our customer portal/booking tool.
Q: When will your air conditioning be fixed?
A: Reliance had now advised that the part will not be available until mid-June with no real commitment to a date.
Q: What are you doing to keep the dogs cool?
A: We are limiting the number of dogs at our daycare, we have a large (Big Ass) fan which we installed in our daycare last year as well as purchasing additional high-powered fans which we've placed throughout the facility. We will keep the lights off to reduce energy & heat. We have also brought back our pool which we will place in the daycare and have ice cubes available for pups to play with and chase in daycare.